Sign of the Times and update on VIA RAIL’s Billion Dollar Transformation
More changes at VIA, at least in Alexandria Ont. The ticket-agent quit a few weeks ago and VIA hasn’t hired a new one. So instead of a smiling agent the customer is now greeted by a piece of plywood telling it to call an 800 number (Gare Alexandria in French sounds like a warning too.. it can be a scary place.) Meanwhile the high-tech baggage scale that appeared back in late 2012 to ensure that passengers weren’t taking oversized bags onto the train is now being used as a magazine rack. Alexandria is a bedroom community of both Ottawa and Montreal and didn’t really require a scale, most people travel with just a toothbrush and a computer, not a refrigerator (unless you’re Mike Duffy).. or 2 limos (like the PM took to India..what’s wrong with an elephant?) I suppose VIA blew its Alexandria budget on the scale and now can’t afford an agent.
Go to the VIA page and click to see VIA’s billion dollar upgrade. VIA’s $10000000000. transformation Read all about the new station in Windsor (not Windsor Station, as far as I know that’s still in Montreal) or the glass-covered foot bridges in Oshawa and Belleville..no mention though of the plywood over what used to be the ticket-wicket in Alexandria, and the billion dollar scale that doubles as a magazine rack. I hate to harp on but not all VIA passengers are created equal.